Warranty & Returns

MichaelPro tools and gear are backed by some of the strongest warranties in the market today. Every MichaelPro product undergoes rigorous inspection and testing before leaving our manufacturing facility. If you have a product that requires repair or replacement under the warranty coverage outlined below, return it and MichaelPro will, at its discretion, offer a replacement or a refund.

For specific warranty coverage associated with your product, please refer to the respective product family details below. Your satisfaction and confidence in our products are our top priorities at MichaelPro.

 

Return Policy

We understand that circumstances may lead to returns, and we're here to make the process as smooth as possible. If you're not satisfied with your purchase, you can return it within 30 days of receiving your order. All returned products must be in pristine condition, unused, as well as in their original tags and packaging. In line with our return policy, customers are required to bear the cost of return shipping.  All return requests require an Order ID and an attachment/screenshot of your order confirmation. You will be provided with a return label in which it must be fixed securely on an outside box. 

Refunds for returned products will be processed once the items are inspected for damage and approved to return to inventory. Please allow 3-5 business days following our receipt of returned products for processing. Items deemed unsellable (used items, missing items/parts, damaged packaging, etc.) will not be refunded. Please note we do not refund shipping charges associated with your original order.

Please note that only purchases made on our website (gomichaelpro.com) are eligible for returns.

 

Warranty Details

Please note that only purchases made on our website (gomichaelpro.com) and authorized resellers and distributors are eligible for warranty claims.

HAND
TOOLS
Hammers & Demolition Tools
Finishing Tools
Hex Key
Knives & Multi-tools
Nut Drivers
Pliers
Ratchets & Sockets
Screwdrivers
Wrenches & Wrench Sets
Full Lifetime Warranty Certain Exclusions:
Warranty does not cover expendable parts which can wear from normal use. (i.e. blade in a knife)
MECHANIC’S
TOOLS
Mechanics Tool Sets
Individual Open Stock Tools
Full Lifetime Warranty
Certain Exclusions:
Warranty does not cover expendable parts which can wear from normal use. (i.e. blade in a knife)
AUTOMOTIVE
TOOLS
NON-ELECTRIC
Air Tools
Automotive Specialty Tools
Oil Filter Tools
Inflators
Ratchets & Sockets
Wrenches & Wrench Sets
Full Lifetime Warranty
Certain Exclusions:
Apply such as Electronic Tools, Heat Guns, Stools, Lifting Equipment, and Lighting.
See Package for Details.
Warranty does not cover expendable parts which can wear from normal use (i.e. blade in a knife)
TAPE MEASURES New Tape Measures Limited Lifetime Warranty
Certain Exclusions:
Warranty is not transferrable
TORQUE
WRENCHES
Electric Torque Wrenches 1 Year Limited Warranty

For one year from the date of sale, this product is warrantied against defects in material or workmanship.
Certain Exclusions:
This warranty applies for only 90 days from the date of sale if this product is ever used while providing commercial services or if rented to another person.
Digi-Click Torque Wrenches
1 Year Limited Warranty

For one year from the date of sale, this product is warrantied against defects in material or workmanship.

Certain Exclusions:
This warranty applies for only 90 days from the date of sale if this product is ever used while providing commercial services or if rented to another person.
METAL TOOL
STORAGE
3 Drawer Metal Tool Box 1 Year Limited Warranty

For one year from the date of sale, this product is warrantied against defects in material or workmanship.
Note:
Proof of purchase is required.
Metal Storage Cabinets and Chests 3 Year Limited Warranty

For three years from the date of sale, this product is warrantied against defects in material or workmanship.
Metal Storage Cabinets and Chests
Ready to Assemble (RTA) Garage Organization Products
10 Year Limited Warranty

For ten years from the date of sale, this product is warrantied against defects in material or workmanship.
PORTABLE
PLASTIC STORAGE
Portable Plastic Storage Boxes Limited Lifetime Warranty
Note:
Proof of purchase is required
POWER TOOLS Drills
Grinders
Impact Drivers & Wrenches
Sanders
Saws (Circular, Reciprocating, Jig, Miter and Table)
3 Year Limited Warranty

For three years from the date of sale, this product is warrantied against defects in material or workmanship.
Note:
Proof of purchase is required.